Eric De Boer

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  1. 48 votes
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    9 comments  ·  GoGuardian Admin » Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
    launched  ·  GoGuardian Admin responded

    Thank you for your feature request and/or vote. This feature is now available to all GoGuardian Admin users! After logging into Admin 2, you will notice a ‘key’ icon in the top right — next to your username. Hovering over the key will provide more OU sync details and the ability to force a re-sync or re-authorization if a failure occurs. Feel free to reply to this email with any questions. We have more improvements coming shortly. – Zach

    Eric De Boer commented  · 

    We just experienced a lack of notification for two explicit alerts and one self harm. We didn't notice the issue until 10+ days after it happened. Support said that the issue was because the sync didn't work, even though the users in question had not been moved since the last successful sync in August.

    FEATURE REQUEST: Anytime the key turns red, indicating an unsuccessful automatic sync, the admin should receive an email notifying them to do a manual sync.

    Eric De Boer supported this idea  · 

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