Carl Behmer

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  1. 2 votes
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      0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
      started  ·  cody responded

      We are currently updating the exported date fields to a more common DATETIME format.

      Carl Behmer shared this idea  · 
    • 14 votes
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        2 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
        Carl Behmer commented  · 

        I have no need for the assigned user field, it does not tell me anything at all other than the account that enrolled it. I need the field to resolve to the recent user data.

        Carl Behmer supported this idea  · 
      • 4 votes
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          1 comment  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
          Carl Behmer supported this idea  · 
        • 5 votes
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            0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
            Carl Behmer supported this idea  · 
          • 17 votes
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              3 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
              planned  ·  cody responded

              We are planning on implementing a way to edit and delete repairs as part of the new repair flow.

              If you have any additional feedback, please respond to this email and let me know. Thanks!

              Cody
              Product Manager for GoGuardian Fleet

              Carl Behmer shared this idea  · 
            • 6 votes
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                0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                Carl Behmer shared this idea  · 
              • 34 votes
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                  4 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                  under review  ·  cody responded

                  We are currently working to identifying the best way to support and streamline the chromebook repair process and will be including invoices in the final version. Thanks for the feedback!

                  Carl Behmer supported this idea  · 
                  Carl Behmer commented  · 

                  Something to give back to student saying the repair that was done, and the charge.

                • 7 votes
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                    1 comment  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                    started  ·  cody responded

                    Thanks for your activity on GoGuardian Fleet’s UserVoice forum. We just updated the export functionality to export all the information about all your device, allowing you to filter and sort in an external spreadsheet. Export Selected is coming soon!

                    Thanks for your help!

                    Cody
                    GoGuardian Fleet Product Manager

                    Carl Behmer supported this idea  · 
                  • 23 votes
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                      4 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                      planned  ·  cody responded

                      We are in the research stage now to understand the best repair process (from beginning to end) to meet your needs. Providing tech assignment and email notifications is part of this flow and will be started soon!

                      If you have any additional feedback or want a sneak peek at the new process once we finalize it, please respond to this email and let me know. Thanks!

                      Cody
                      Product Manager for GoGuardian Fleet

                      Carl Behmer commented  · 

                      Would be great to be able to keep the student informed of the repair status.

                      Carl Behmer supported this idea  · 
                    • 8 votes
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                        0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                        Carl Behmer supported this idea  · 
                      • 35 votes
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                          0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                          launched  ·  cody responded

                          Designating devices as loaners and filtering for those devices has now been launched in GoGuardian Fleet. Thanks for your help in guiding which features we should build next!

                          Cody
                          Product Manager

                          Carl Behmer supported this idea  · 
                        • 21 votes
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                            3 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                            under review  ·  cody responded

                            Payment tracking for repairs varies greatly between schools, but we are currently researching if there are good ways to support many different workflows. Thanks for the feedback!

                            Carl Behmer commented  · 

                            Fee paid, insurance paid, or something like that.

                            Is this just for fee for repair, or fee for something like self insurance?

                            Carl Behmer supported this idea  · 
                          • 33 votes
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                              1 comment  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                              planned  ·  cody responded

                              Thanks for requesting a way to store warranty information in Fleet. We are planning on implementing this feature in the near future.

                              To help develop a solution that fits your needs, I will be reaching out to the supporters of this request via a separate email.

                              Carl Behmer supported this idea  · 
                            • 2 votes
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                                0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                                Carl Behmer shared this idea  · 
                              • 20 votes
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                                  2 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                                  Carl Behmer shared this idea  · 
                                • 1 vote
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                                    0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                                    Carl Behmer shared this idea  · 
                                  • 34 votes
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                                      4 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                                      Carl Behmer supported this idea  · 
                                    • 24 votes
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                                        2 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                                        planned  ·  cody responded

                                        We are in the research stage now to understand the best repair process (from beginning to end) to meet your needs. Providing better statuses and updates is part of this flow and will be started soon!

                                        If you have any additional feedback, please respond to this email and let me know. Thanks!

                                        Cody
                                        Product Manager for GoGuardian Fleet

                                        Carl Behmer supported this idea  · 

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