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  1. 4 votes
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      0 comments  ·  GoGuardian Admin » Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
      Anonymous shared this idea  · 
    • 6 votes
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        1 comment  ·  GoGuardian Admin » Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
        Anonymous supported this idea  · 
      • 65 votes
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          8 comments  ·  GoGuardian Admin » Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

          Thanks for requesting Device Details in theft recovery sessions! We just released a completely new version of theft recovery in Admin 2.0 which syncs your device data from Google (serial numbers, asset ID, assigned user and more) and shows this info about each missing device. In addition, you can now mark devices as missing WITHOUT needing to move devices in the Google Admin Console. You can try out the new theft recovery here: admin.goguardian.com/theft-recovery.

          Anonymous supported this idea  · 
        • 20 votes
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            2 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
            under review  ·  codycody responded

            We are currently working to identifying the best way to support and streamline the chromebook repair process and will be including invoices in the final version. Thanks for the feedback!

            Anonymous supported this idea  · 
          • 9 votes
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              0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
              Anonymous supported this idea  · 
            • 11 votes
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                0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                launched  ·  codycody responded

                Each repair now has a “Responsible User” attribute that you can modify in case the student that was assigned wasn’t the one that broke the device.

                Anonymous supported this idea  · 
              • 8 votes
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                  0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                  Anonymous supported this idea  · 
                • 27 votes
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                    0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                    launched  ·  codycody responded

                    Designating devices as loaners and filtering for those devices has now been launched in GoGuardian Fleet. Thanks for your help in guiding which features we should build next!

                    Cody
                    Product Manager

                    Anonymous supported this idea  · 
                  • 10 votes
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                      2 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                      Anonymous supported this idea  · 
                    • 9 votes
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                        4 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                        launched  ·  codycody responded

                        Thanks for the suggestion to add more repair statuses. There are now 7 repair status types to help you better track your Chromebook repairs!

                        -Cody
                        GoGuardian Fleet Product Manager

                        Anonymous supported this idea  · 
                      • 17 votes
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                          0 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                          under review  ·  codycody responded

                          GoGuardian Fleet was originally developed for a default laptop screen, which limited the number of columns that could be shown.

                          In the short term, click the gear button next to the columns to select which columns to show on the dashboard.

                          In the long term, our design team is currently investigating the best way to allow more columns for wider screens.

                          Thanks for the feedback!

                          Anonymous supported this idea  · 
                        • 8 votes
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                            1 comment  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                            under review  ·  codycody responded

                            Payment tracking for repairs varies greatly between schools, but we are currently researching if there are good ways to support many different workflows. Thanks for the feedback!

                            Anonymous shared this idea  · 
                          • 14 votes
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                              3 comments  ·  GoGuardian Fleet  ·  Flag idea as inappropriate…  ·  Admin →
                              launched  ·  codycody responded

                              You can now attach PDF’s and images to repairs in GoGuardian Fleet!

                              Anonymous supported this idea  · 

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