GoGuardian Fleet

  1. Show deprovisioned devices

    Currently when a device is deprovisioned the Fleet record of that device disappears. As a school this negatively impacts us in 2 ways.
    1. We have over 1000 CTL chromebooks that are under a 3 year warranty. They require you to deprovision your chrome device before sending it in for warranty repair. But once you deprovision the device the repair record of the device is gone along with all other records in Fleet.
    2. We use the Fleet record of devices to keep track of repair costs and time spent on the devices, and we are subject to frequent audits…

    1 vote
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  2. Add Undo ability

    I selected an entire OU to change them all to assigned but at the same time I noticed the assigned user was also changed to "Multiple users" It would e great if there was a way to restore the last actions or few actions or maybe restore an OU to a previous time.

    1 vote
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  3. Selecting OU when Assigning Chromebook

    Currently when selecting an OU to assign a CB the entire structure is shown and takes a considerable amount of scrolling to get to some OUs. Can this be collapsed at the start and then we can expand OUs as needed. Another option would be to allow us to start typing part of the OU we are looking and have it jump there.

    1 vote
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  4. Add the "Note" column/editable field in Google Admin console to be updatable using hte import device feature.

    Uploading the editable device fields to GoGuardian and then synced to Google Admin console is very helpful. Adding "Notes" to list would be helpful.

    1 vote
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  5. Add a way to search the Device Log

    Please create a search function for the device log. For example, I want to see which Chromebook was previously assigned to a person.

    1 vote
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  6. Faster Quick Assign

    Quick assign currently accepts the device information and then performs an ajax query. This query interrupts the scanner's return key from jumping to the next field to search for users.

    So, instead of being able to scan device and immediately scan the student's email address we are having to scan the device, wait, scan or press a return key, scan the student's email, wait, scan or press a return key, then press enter to finish assigning.

    It would be much better if the field didn't force focus and show a listing when there was an exact match and immediately allowed…

    1 vote
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  7. Add Loaner Checkbox to Quick Assign Screen

    It would be nice if we could simply have the loaner checkbox option added to the quick assign screen instead of having to assign it, go lookup the device, and then check the box. Save us time please.

    1 vote
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  8. In Fleet expand the device detail screen

    When selecting an OU the screen does not scroll to confirm the correct OU is being selected. Expand the fleet screen to take up the whole screen or add a left and right scroll bar.

    1 vote
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  9. Provide a way when viewing devices by OU to view that OU plus all subordinate OUs

    Have a checkbox or some way that if we are viewing devices and in the OU dropdown at the top and we click on, for example, a school OU...there would be a way not to just see that OU's devices only but all devices in subordinate OUs as well (to see every device that belongs to that school in the lab sub-OUs, etc)

    1 vote
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  10. Provide a way when viewing devices by OU to view that OU plus all subordinate OUs

    Have a checkbox or some way that if we are viewing devices and in the OU dropdown at the top and we click on, for example, a school OU...there would be a way not to just see that OU's devices only but all devices in subordinate OUs as well (to see every device that belongs to that school in the lab sub-OUs, etc)

    1 vote
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  11. Pull deviceid from devices

    In order to use a tool like GAM to update information about a device using scripts, it helps to know the deviceid and this is only able to be pulled using GAM print cros -- which can be very messy to deal with.

    1 vote
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  12. 1 vote
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  13. Report to show import results

    When fleet accepts a CSV for import, all it does is say CSV IMPORTED with no results. I've imported csv files that only had a couple devices and checking them after csv import, they did not get moved over.
    Imported a huge csv list, a report that shows how many devices updated would be good.

    1 vote
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  14. Ability to Create OU

    Since you have to do everything in Fleet otherwise it will go out of sync if you do anything in Google Admin, it would be great to be able to create OUs in Fleet.
    Currently I have to go into Google Admin, create the OUs, then go to Fleet and/or GoGuardian Admin and do an OU sync, which for our district takes 30-1 hour to do a successful sync.

    1 vote
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  15. 1 vote
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  16. lookup field next to loaner check box

    Would it be possible to have the option to have a lookup field next to the Loaner checkbox to add the serial number of the chromebook being loaned to them while theirs is being repaired?

    1 vote
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  17. Add more space to write and view notes.

    Add more lines/space to add and view notes. thank you.

    1 vote
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  18. The ability to use the last logged in user as the assigned user in GoGuardian Fleet

    GoGuardian Fleet stores the last logged in user on a device - make it so you can use the last logged in user as the assigned user.

    1 vote
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  19. Allow bulk match to only require asset ID

    The serial numbers are really long. It would be so much easier to be able to assign devices by asset ID since I already added them to the device record in Fleet.

    1 vote
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  20. We need a better way to track loaners and visits to our support center.

    Would it be possible to add "received loaner" as a repair type?

    1 vote
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