GoGuardian Fleet

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  1. Pull deviceid from devices

    In order to use a tool like GAM to update information about a device using scripts, it helps to know the deviceid and this is only able to be pulled using GAM print cros -- which can be very messy to deal with.

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    • Ability to add custom repair categories

      I have a unit right now that I can't use fleet to categorize because none of the options apply. It is most likely internal hardware or OS related issue. I would love a way to add custom categories to the Repair Drop Down list.

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      • 1 vote
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        • 1 vote
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          • Create a Notes section under USER just like there is in DEVICE

            Some of our users are not regularly assigned the same device so tracking their assigned and unassigned devices is very difficult. If there were a notes section under USER, we could track which devices they have had as well as replacement chargers or accessories. It would be a user history not a device history.

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            • Repairs Export Data needs more information

              When inside Repairs, and Export Repair Data is generated, only a few columns are exported. Would be helpful if ALL the data is exported, especially the OU field. We put chromebooks in the school's OU, so exporting the OU field helps determine which schools have the most repairs

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              • Report to show import results

                When fleet accepts a CSV for import, all it does is say CSV IMPORTED with no results. I've imported csv files that only had a couple devices and checking them after csv import, they did not get moved over.
                Imported a huge csv list, a report that shows how many devices updated would be good.

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                • Ability to Create OU

                  Since you have to do everything in Fleet otherwise it will go out of sync if you do anything in Google Admin, it would be great to be able to create OUs in Fleet.
                  Currently I have to go into Google Admin, create the OUs, then go to Fleet and/or GoGuardian Admin and do an OU sync, which for our district takes 30-1 hour to do a successful sync.

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                  • Show assigned devices for a user

                    I would like to search for user and find the device they are assigned.

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                    • Lettering

                      Why is the lettering so small and thin? It is very difficult to read! Another big flaw in this program. The green thin lettering is very difficult to read we are in a classroom setting not a computer lab.

                      It should be simple!

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                      • Student number

                        Why can't you simply pull up the student number and find out if they have a device? It is annoying to get a number "close". Who thought that was a good idea?

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                        • Change Device assignment status via Bulk Upload

                          Bulk Upload to update a device's status (Assigned/Unassigned/etc) would be great.

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                          • Include year in date for repair log when under devices

                            Please add the year in addition to the day and month currently showing under devices when you click on Repairs.

                            See attached for the page I am talking about.

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                            • Force Sync should sync device location from Google Admin OUs

                              When Force Syncing in Fleet, Fleet should update the devices' OU locations according to where they are in Google Admin OUs.
                              We use several tools to manage our G Suite and sometimes we use another tool to move devices around.
                              Currently if we move something in Google Admin, we have to manually move the devices in Fleet, it should sync up!

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                              • ...increase the readability of the site.

                                Working within GoGuardian causes considerable eye strain, particularly when examining the Device Log.

                                Please consider increasing the weight of the font and/or changing the color of the grey font fields so their contents can be more easily read against the white background.

                                1 vote
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                                • Provide a display-only link showing report: "Who has what Chromebook?"

                                  Let's say a teacher finds a Chromebook in the classroom. Who does it belong to? The teacher does not have access to Fleet. We need a public link that shows the list of Chromebooks and the students assigned to them.

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                                  • 1 vote
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                                    • 1 vote
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                                      • That you make Fleet be able to pull in mac devices too.

                                        Having multiple devices in the school district it would be very helpful if fleet could pull in mac devices too

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                                        • Create a custom parts cost list in the cost tab

                                          ability to create a list of repair parts and their associated costs that would be available as a dropdown list in the costs tab. Repair techs could then choose from the list of parts used to repair the Chromebook and the list of parts and the total would be available to be viewed by the tech or listed in a report or repair ticket.

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