GoGuardian Fleet

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  1. Repairs Export Data needs more information

    When inside Repairs, and Export Repair Data is generated, only a few columns are exported. Would be helpful if ALL the data is exported, especially the OU field. We put chromebooks in the school's OU, so exporting the OU field helps determine which schools have the most repairs

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    • Report to show import results

      When fleet accepts a CSV for import, all it does is say CSV IMPORTED with no results. I've imported csv files that only had a couple devices and checking them after csv import, they did not get moved over.
      Imported a huge csv list, a report that shows how many devices updated would be good.

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      • Ability to Create OU

        Since you have to do everything in Fleet otherwise it will go out of sync if you do anything in Google Admin, it would be great to be able to create OUs in Fleet.
        Currently I have to go into Google Admin, create the OUs, then go to Fleet and/or GoGuardian Admin and do an OU sync, which for our district takes 30-1 hour to do a successful sync.

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        • Show assigned devices for a user

          I would like to search for user and find the device they are assigned.

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          • Lettering

            Why is the lettering so small and thin? It is very difficult to read! Another big flaw in this program. The green thin lettering is very difficult to read we are in a classroom setting not a computer lab.

            It should be simple!

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            • Student number

              Why can't you simply pull up the student number and find out if they have a device? It is annoying to get a number "close". Who thought that was a good idea?

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              • Change Device assignment status via Bulk Upload

                Bulk Upload to update a device's status (Assigned/Unassigned/etc) would be great.

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                • Include year in date for repair log when under devices

                  Please add the year in addition to the day and month currently showing under devices when you click on Repairs.

                  See attached for the page I am talking about.

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                  • Force Sync should sync device location from Google Admin OUs

                    When Force Syncing in Fleet, Fleet should update the devices' OU locations according to where they are in Google Admin OUs.
                    We use several tools to manage our G Suite and sometimes we use another tool to move devices around.
                    Currently if we move something in Google Admin, we have to manually move the devices in Fleet, it should sync up!

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                    • ...increase the readability of the site.

                      Working within GoGuardian causes considerable eye strain, particularly when examining the Device Log.

                      Please consider increasing the weight of the font and/or changing the color of the grey font fields so their contents can be more easily read against the white background.

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                      • Provide a display-only link showing report: "Who has what Chromebook?"

                        Let's say a teacher finds a Chromebook in the classroom. Who does it belong to? The teacher does not have access to Fleet. We need a public link that shows the list of Chromebooks and the students assigned to them.

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                        • 1 vote
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                          • 1 vote
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                            • That you make Fleet be able to pull in mac devices too.

                              Having multiple devices in the school district it would be very helpful if fleet could pull in mac devices too

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                              • Create a custom parts cost list in the cost tab

                                ability to create a list of repair parts and their associated costs that would be available as a dropdown list in the costs tab. Repair techs could then choose from the list of parts used to repair the Chromebook and the list of parts and the total would be available to be viewed by the tech or listed in a report or repair ticket.

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                                • Add date to suggestions and responses

                                  Can you add the dates of the posts here and the date of implementation?

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                                  • lookup field next to loaner check box

                                    Would it be possible to have the option to have a lookup field next to the Loaner checkbox to add the serial number of the chromebook being loaned to them while theirs is being repaired?

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                                    • offer a way to archive asset and repair data on deprovisioned devices.

                                      When a device is damaged beyond repair, we deprovision it and replace it with another device of the same model. This enables us to re-use our Chrome management licenses. However, when a device is deprovisioned, it drops out of Fleet, and we lose all data on previous owners, repair issues and costs, etc.

                                      Also, if we take advantage of rapid replacement from our Chromebook vendor, they keep the broken device and send new ones under warranty. Since the new devices have different serial numbers, we lose the repair history for the device returned as well as whose device it was.…

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                                      • Add more space to write and view notes.

                                        Add more lines/space to add and view notes. thank you.

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                                        • The ability to use the last logged in user as the assigned user in GoGuardian Fleet

                                          GoGuardian Fleet stores the last logged in user on a device - make it so you can use the last logged in user as the assigned user.

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