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  1. Ability to add custom repair categories

    I have a unit right now that I can't use fleet to categorize because none of the options apply. It is most likely internal hardware or OS related issue. I would love a way to add custom categories to the Repair Drop Down list.

    2 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • OU Expandable

      While in Device ID, please make the OU description expandable or provide a full view description while hovering over the descrition

      2 votes
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      • Force Sync should sync device location from Google Admin OUs

        When Force Syncing in Fleet, Fleet should update the devices' OU locations according to where they are in Google Admin OUs.
        We use several tools to manage our G Suite and sometimes we use another tool to move devices around.
        Currently if we move something in Google Admin, we have to manually move the devices in Fleet, it should sync up!

        2 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Add the auto fill in for the location that would be attached to the user

          Get the location attached to the user account instead of the device. When entering giving the loaner to the user, location to get filled in automatically instead of manually trying to find out where the device will be going.

          2 votes
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          • Replicate blank Location or Notes fields up to Google Admin

            I have seen erasing text and making the Location of Notes fields blank in Fleet doesn't transfer that blank up to GA, it simply leaves the old text in GA instead of blanking it. If we can't use blanks in Location or Notes, please prevent people from doing so as it causes confusion for those seeing the old text in Google Admin.

            2 votes
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            • Make the OU selection drop down larger so we can see the whole OU string

              Make the OU selection drop down larger or implement a tooltip because we can't see the room numbers at the end of our OU strings thus making it impossible to assign Chromebooks to OUs in Fleet

              2 votes
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              • Add the ability to search by a users' email and by name

                When searching for a user, I'd like to search by their name and by their email address. Half the time I'm not sure what the users' email is, but I do know their name.

                2 votes
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                • 2 votes
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                  • Make uploaded pictures for device repairs viewable to others within my organization

                    When I upload a picture on a repair only I can see the uploaded picture. I would like others within my organization with access to Fleet to be able to see the pictures that I upload.

                    2 votes
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                    • Better communication to streamline the repair process

                      I need better communication from my schools when they have a broke Chromebook by allowing them to enter repair request and my Chromebook technicians receiving emails of those request. My schools need better documentation in a report style they can print and provide to parents of the Chromebook issue incase I need to seek payment.

                      One last request... When I send a Chromebook tech to a school, I would like to have the ability to print a list of jobs specific to that school he needs to repair listing name of child, serial number of Chromebook, school inventory number and…

                      2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • increase viewable fields to more than 4.

                        There's wasted space on the left and right that could be used to display additional fields.

                        2 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • offer a way to archive asset and repair data on deprovisioned devices.

                          When a device is damaged beyond repair, we deprovision it and replace it with another device of the same model. This enables us to re-use our Chrome management licenses. However, when a device is deprovisioned, it drops out of Fleet, and we lose all data on previous owners, repair issues and costs, etc.

                          Also, if we take advantage of rapid replacement from our Chromebook vendor, they keep the broken device and send new ones under warranty. Since the new devices have different serial numbers, we lose the repair history for the device returned as well as whose device it was.…

                          2 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Send a signal from CB to Fleet

                            Since some of the serial numbers on our CBS are not readable it would be great to be able to send a signal from the CB immediately to GG so that I know which one it is.

                            2 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • 2 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • move the save changes, dismiss, and chat buttons

                                They all sit right on top of each other

                                2 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add the ability to group devices and manage the owner as one. IE: Cart devices

                                  Just an idea. The ability designate a chromebook to a managed cart or group of devices would be nice. Then assign that group of devices to a user. Then the user assigned to those devices could be updated or changed altogether.

                                  2 votes
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                                  • Expand OU List out so you can read the longer Sub OU Names

                                    Some of Sub OUs have super long paths and similar names. When moving a device between OUs, I can't tell which Sub OU is which until I click on them. Can you expand the dropdown list to include more characters which would accommodate the longer OU paths/names.

                                    2 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Quick Check-In Mode

                                      A quick check-in mode where you can scan multiple chromebooks via QR or UPC in rapid succession and they are assigned a preconfigured user or OU they are placed in to.

                                      This would be very helpful for chromebooks returned from Seniors that don't have a new user assignment. Also for ChromeBooks being decommissioned. Or for example returning chromebooks to active inventory for students who haven't returned in the new school year.

                                      2 votes
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                                      • Still be able to track what users logged into a device even with erase all local user data enabled.

                                        It would be great if there was a log created for each device, listing all users who had logged into it recently, even when you have "erase all local user data" enabled on devices. Our Chromebooks are in carts with random users using them, so enabling local data being saved causes performance issues.

                                        2 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • We need to be able to sort reports by date - cannot do this with current field format.

                                          Please adjust date field format so that it can be sorted by date order, not sure we need day of week information, and maybe seperate out the time into another column.

                                          2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            started  ·  cody responded

                                            We are currently updating the exported date fields to a more common DATETIME format.

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