GoGuardian Fleet

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  1. We need a better way to track loaners and visits to our support center.

    Would it be possible to add "received loaner" as a repair type?

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    • Allow bulk match to only require asset ID

      The serial numbers are really long. It would be so much easier to be able to assign devices by asset ID since I already added them to the device record in Fleet.

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      • Custom Status

        It would be nice to be abled to add your own status for your company. For instance if a student does not return a device having a status that is Not Returned or Lost/Stolen.

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        • I would like to have an option to start an enrollment period

          In this time of enrollment I would like to handout devices and have the students sign in. Upon them signing into the device have it assign to them in fleet. It would be nice if it could also move the device into the correct Google OU but that might be a stretch....

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          • lookup field next to loaner check box

            Would it be possible to have the option to have a lookup field next to the Loaner checkbox to add the serial number of the chromebook being loaned to them while theirs is being repaired?

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            • Create a custom parts cost list in the cost tab

              ability to create a list of repair parts and their associated costs that would be available as a dropdown list in the costs tab. Repair techs could then choose from the list of parts used to repair the Chromebook and the list of parts and the total would be available to be viewed by the tech or listed in a report or repair ticket.

              1 vote
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              • allow device status (assigned, unassigned) to be updated in bulk through CSV

                allow device status (assigned, unassigned) to be updated in bulk through CSV

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                • Include note field in import

                  There was another post that said this was implemented but your list of import field for the CSV creation does not include this column.

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                  • move the save changes, dismiss, and chat buttons

                    They all sit right on top of each other

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                    • Reverse Look up for Devices

                      I would love to see if there was a way to look up the device being used by a particular user. I know we can see who is using a device if we have the device S/N but i think it would be awesome if i can look up the user name and see what device that person is on.

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                      • Add a field for the Session ID.

                        Add a field for the Session ID. This will allow us to see which device has been located. So that when a device is located it will show the serial number and session ID. This will enhance Fleek.

                        1 vote
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                        • Add date to suggestions and responses

                          Can you add the dates of the posts here and the date of implementation?

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                          • Student field

                            Can this field be with the Google ID, or a District ID number?

                            1 vote
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                            • The ability to use the last logged in user as the assigned user in GoGuardian Fleet

                              GoGuardian Fleet stores the last logged in user on a device - make it so you can use the last logged in user as the assigned user.

                              1 vote
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                              • Fleet admin location tracking

                                Part of managing a fleet is knowing about the location of your fleet, the theft recovery/location tracking feature should be easily accessible from within the Fleet interface.

                                1 vote
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                                • offer a way to archive asset and repair data on deprovisioned devices.

                                  When a device is damaged beyond repair, we deprovision it and replace it with another device of the same model. This enables us to re-use our Chrome management licenses. However, when a device is deprovisioned, it drops out of Fleet, and we lose all data on previous owners, repair issues and costs, etc.

                                  Also, if we take advantage of rapid replacement from our Chromebook vendor, they keep the broken device and send new ones under warranty. Since the new devices have different serial numbers, we lose the repair history for the device returned as well as whose device it was.…

                                  1 vote
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                                  • Automatically attach or give the option to automatically attach a report to self harm alert.

                                    Self harm reports can be especially time sensitive. The current process is you get an alert --> log into GoGuardian --> Generate a Report and then share that report with the appropriate district personnel. If would be nice if the report could be automatically attached to the alert.

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                                    • 0 votes
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                                      • 0 votes
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