GoGuardian Fleet

I suggest that you...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Better communication to streamline the repair process

    I need better communication from my schools when they have a broke Chromebook by allowing them to enter repair request and my Chromebook technicians receiving emails of those request. My schools need better documentation in a report style they can print and provide to parents of the Chromebook issue incase I need to seek payment.

    One last request... When I send a Chromebook tech to a school, I would like to have the ability to print a list of jobs specific to that school he needs to repair listing name of child, serial number of Chromebook, school inventory number and…

    2 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • increase viewable fields to more than 4.

      There's wasted space on the left and right that could be used to display additional fields.

      2 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Have a way to check a list of devices that the student has been on.

        Search for an email address so it can it show me all the devices that it's been used on.

        2 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Send a signal from CB to Fleet

          Since some of the serial numbers on our CBS are not readable it would be great to be able to send a signal from the CB immediately to GG so that I know which one it is.

          2 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • 2 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • move the save changes, dismiss, and chat buttons

              They all sit right on top of each other

              2 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Add the ability to group devices and manage the owner as one. IE: Cart devices

                Just an idea. The ability designate a chromebook to a managed cart or group of devices would be nice. Then assign that group of devices to a user. Then the user assigned to those devices could be updated or changed altogether.

                2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Expand OU List out so you can read the longer Sub OU Names

                  Some of Sub OUs have super long paths and similar names. When moving a device between OUs, I can't tell which Sub OU is which until I click on them. Can you expand the dropdown list to include more characters which would accommodate the longer OU paths/names.

                  2 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Quick Check-In Mode

                    A quick check-in mode where you can scan multiple chromebooks via QR or UPC in rapid succession and they are assigned a preconfigured user or OU they are placed in to.

                    This would be very helpful for chromebooks returned from Seniors that don't have a new user assignment. Also for ChromeBooks being decommissioned. Or for example returning chromebooks to active inventory for students who haven't returned in the new school year.

                    2 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Still be able to track what users logged into a device even with erase all local user data enabled.

                      It would be great if there was a log created for each device, listing all users who had logged into it recently, even when you have "erase all local user data" enabled on devices. Our Chromebooks are in carts with random users using them, so enabling local data being saved causes performance issues.

                      2 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • mobile

                        create a mobile app or website that allows you to use a barcode reader to scan the device to make it easier for asset management and change asisgnees on the fly.

                        2 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • We need to be able to sort reports by date - cannot do this with current field format.

                          Please adjust date field format so that it can be sorted by date order, not sure we need day of week information, and maybe seperate out the time into another column.

                          2 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            started  ·  cody responded

                            We are currently updating the exported date fields to a more common DATETIME format.

                          • Export just the filtered Devices

                            I would like to be able to export just the filtered devices that are on my screen once I have filtered them.

                            2 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Student Identity

                              If all students in the system, make this a drop down or select field.

                              2 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow organization to hide "repair" features.

                                While some of the inventory features have significant value, many organizations already use support ticketing and repair tracking systems. We would like to use the inventory feature without using Fleet for repairs. So we would like the ability to hide those features to reduce confusion. Or at least disable the ability for someone to submit a repair ticket.

                                2 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add a way to import existing data regarding repairs

                                  It would be great if there was some way to bulk update devices (maybe through a CSV upload) that need screen repair, keyboard repair, etc.

                                  2 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    under review  ·  cody responded

                                    At this time, we aren’t planning on adding a repair import feature on the Fleet front-end as it would be a bit complicated. Instead, would be happy to help import your repairs into the back-end database so they are available in Fleet. Please email me at cody@goguardian.com and I will help coordinate the import.

                                  • Change Device assignment status via Bulk Upload

                                    Bulk Upload to update a device's status (Assigned/Unassigned/etc) would be great.

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Include year in date for repair log when under devices

                                      Please add the year in addition to the day and month currently showing under devices when you click on Repairs.

                                      See attached for the page I am talking about.

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • ...increase the readability of the site.

                                        Working within GoGuardian causes considerable eye strain, particularly when examining the Device Log.

                                        Please consider increasing the weight of the font and/or changing the color of the grey font fields so their contents can be more easily read against the white background.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make the OU selection drop down larger so we can see the whole OU string

                                          Make the OU selection drop down larger or implement a tooltip because we can't see the room numbers at the end of our OU strings thus making it impossible to assign Chromebooks to OUs in Fleet

                                          1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          GoGuardian Fleet

                                          Feedback and Knowledge Base