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  1. A way to track if insurance/technology protection plan was purchased for the current school year.

    It would be great if there was a checkbox or drop down to keep track of a student's accidental damage instances for each school year and if they purchased the school's insurance - technology protection plan.

    1 vote
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    • Tracking Warranty Payment

      Many districts need to self ensure, offering a pre-payment fee of say $25-50 for 1 replacement unit. I need a way of documenting if the student has pre-paid for this service AND if they have used it...tieing it back to a service ticket within Fleet. It would be even better if the payment process was built into Fleet because many districts want to separate this out from the traditional ASB payment system.

      2 votes
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      • Create repairs in the repair tab

        Currently to create a repair ticket you have to go under the device tab. Once i enter a serial number in the search bar, I think it would be helpful to be able to create another repair there instead of having to click all the way back into the device tab and then reenter the serial again to search for it

        1 vote
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        • Provide a way when viewing devices by OU to view that OU plus all subordinate OUs

          Have a checkbox or some way that if we are viewing devices and in the OU dropdown at the top and we click on, for example, a school OU...there would be a way not to just see that OU's devices only but all devices in subordinate OUs as well (to see every device that belongs to that school in the lab sub-OUs, etc)

          1 vote
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          • Provide a way when viewing devices by OU to view that OU plus all subordinate OUs

            Have a checkbox or some way that if we are viewing devices and in the OU dropdown at the top and we click on, for example, a school OU...there would be a way not to just see that OU's devices only but all devices in subordinate OUs as well (to see every device that belongs to that school in the lab sub-OUs, etc)

            1 vote
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            • track which chromebook a student is using

              A frequent problem we have at our school is that students are taking other students chromebooks. It would very much help if I can lookup a student in GG Admin, and see which chromebook they are currently logged into.

              1 vote
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              • Pull deviceid from devices

                In order to use a tool like GAM to update information about a device using scripts, it helps to know the deviceid and this is only able to be pulled using GAM print cros -- which can be very messy to deal with.

                1 vote
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                • Ability to add custom repair categories

                  I have a unit right now that I can't use fleet to categorize because none of the options apply. It is most likely internal hardware or OS related issue. I would love a way to add custom categories to the Repair Drop Down list.

                  2 votes
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                  • 1 vote
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                    • 1 vote
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                      • Create a Notes section under USER just like there is in DEVICE

                        Some of our users are not regularly assigned the same device so tracking their assigned and unassigned devices is very difficult. If there were a notes section under USER, we could track which devices they have had as well as replacement chargers or accessories. It would be a user history not a device history.

                        1 vote
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                        • Repairs Export Data needs more information

                          When inside Repairs, and Export Repair Data is generated, only a few columns are exported. Would be helpful if ALL the data is exported, especially the OU field. We put chromebooks in the school's OU, so exporting the OU field helps determine which schools have the most repairs

                          1 vote
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                          • Give view-only access to certain Fleet users

                            It would be very helpful if we could give view-only access to certain staff members in Fleet so they can look up student Chromebook assignments themselves.

                            3 votes
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                            • Report to show import results

                              When fleet accepts a CSV for import, all it does is say CSV IMPORTED with no results. I've imported csv files that only had a couple devices and checking them after csv import, they did not get moved over.
                              Imported a huge csv list, a report that shows how many devices updated would be good.

                              1 vote
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                              • Ability to Create OU

                                Since you have to do everything in Fleet otherwise it will go out of sync if you do anything in Google Admin, it would be great to be able to create OUs in Fleet.
                                Currently I have to go into Google Admin, create the OUs, then go to Fleet and/or GoGuardian Admin and do an OU sync, which for our district takes 30-1 hour to do a successful sync.

                                1 vote
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                                • Show assigned devices for a user

                                  I would like to search for user and find the device they are assigned.

                                  1 vote
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                                  • Lettering

                                    Why is the lettering so small and thin? It is very difficult to read! Another big flaw in this program. The green thin lettering is very difficult to read we are in a classroom setting not a computer lab.

                                    It should be simple!

                                    1 vote
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                                    • Student number

                                      Why can't you simply pull up the student number and find out if they have a device? It is annoying to get a number "close". Who thought that was a good idea?

                                      1 vote
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                                      • Change Device assignment status via Bulk Upload

                                        Bulk Upload to update a device's status (Assigned/Unassigned/etc) would be great.

                                        1 vote
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                                        • Include year in date for repair log when under devices

                                          Please add the year in addition to the day and month currently showing under devices when you click on Repairs.

                                          See attached for the page I am talking about.

                                          1 vote
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