GoGuardian Fleet

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  1. Custom Status

    It would be nice to be abled to add your own status for your company. For instance if a student does not return a device having a status that is Not Returned or Lost/Stolen.

    1 vote
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    • Better usage of screen space in fleet

      If its possible, please reorganize the 'right panel' of the fleet 'box', in particular, I wish that the entire screen scrolled instead of the small 'right panel' area which is sometimes difficult to do with a touchpad. Further, the whole 'box' should be more dynamically sized, and should horizontally expand to fit more columns.

      1 vote
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      • Fleet admin location tracking

        Part of managing a fleet is knowing about the location of your fleet, the theft recovery/location tracking feature should be easily accessible from within the Fleet interface.

        1 vote
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        • allow searching by First and Last Name, not just username.

          The full name auto-populates from Google Admin when the username is entered, so it would be helpful to be able to search by name as well as username.

          2 votes
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          • Better communication to streamline the repair process

            I need better communication from my schools when they have a broke Chromebook by allowing them to enter repair request and my Chromebook technicians receiving emails of those request. My schools need better documentation in a report style they can print and provide to parents of the Chromebook issue incase I need to seek payment.

            One last request... When I send a Chromebook tech to a school, I would like to have the ability to print a list of jobs specific to that school he needs to repair listing name of child, serial number of Chromebook, school inventory number and…

            1 vote
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            • Mobile Version of Fleet and Admin

              We need a mobile version or app to be able to manage filters, devices, etc. on the fly, since I'm rarely at my desk and always have my phone! I've sent this feedback in multiple times and ways, including talks with Aza, Derek, Jeff, and the rest of the team!

              1 vote
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              • increase viewable fields to more than 4.

                There's wasted space on the left and right that could be used to display additional fields.

                1 vote
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                • lookup field next to loaner check box

                  Would it be possible to have the option to have a lookup field next to the Loaner checkbox to add the serial number of the chromebook being loaned to them while theirs is being repaired?

                  1 vote
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                  • Send a signal from CB to Fleet

                    Since some of the serial numbers on our CBS are not readable it would be great to be able to send a signal from the CB immediately to GG so that I know which one it is.

                    2 votes
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                    • Have a way to check a list of devices that the student has been on.

                      Search for an email address so it can it show me all the devices that it's been used on.

                      1 vote
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                      • offer a way to archive asset and repair data on deprovisioned devices.

                        When a device is damaged beyond repair, we deprovision it and replace it with another device of the same model. This enables us to re-use our Chrome management licenses. However, when a device is deprovisioned, it drops out of Fleet, and we lose all data on previous owners, repair issues and costs, etc.

                        Also, if we take advantage of rapid replacement from our Chromebook vendor, they keep the broken device and send new ones under warranty. Since the new devices have different serial numbers, we lose the repair history for the device returned as well as whose device it was.…

                        1 vote
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                        • Add more space to write and view notes.

                          Add more lines/space to add and view notes. thank you.

                          1 vote
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                          • Add the ability to print labels with user and device info.

                            It would be very nice to be able to print a label to go on the device directly from fleet. We use a combination of programs/methods when rolling out devices. This would make fleet more of a one stop shop for sure!!

                            3 votes
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                            • 1 vote
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                              • allow device status (assigned, unassigned) to be updated in bulk through CSV

                                allow device status (assigned, unassigned) to be updated in bulk through CSV

                                1 vote
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                                • Add a way to upload a spreadsheet of users to be removed from ownership

                                  To quickly remove graduating students as being assigned users of their old device

                                  1 vote
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                                  • move the save changes, dismiss, and chat buttons

                                    They all sit right on top of each other

                                    1 vote
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                                    • Add the ability to group devices and manage the owner as one. IE: Cart devices

                                      Just an idea. The ability designate a chromebook to a managed cart or group of devices would be nice. Then assign that group of devices to a user. Then the user assigned to those devices could be updated or changed altogether.

                                      2 votes
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                                      • Expand OU List out so you can read the longer Sub OU Names

                                        Some of Sub OUs have super long paths and similar names. When moving a device between OUs, I can't tell which Sub OU is which until I click on them. Can you expand the dropdown list to include more characters which would accommodate the longer OU paths/names.

                                        2 votes
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                                        • Change the way notes are added

                                          Have a way to add notes to a unit based on date. Make the notes field bigger to show more of the note at a glance.

                                          2 votes
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