Add texting notification for Smart Alerts
It would be nice for designated assignees of an alert to get a text notification since admins are not always looking at their email or they have disabled email notifications on their phone. Text alerts would allow a quicker and more immediate response, especially in Self-Harm cases. Nothing fancy, just a simple SMS saying New GG Alert: Self Harm with student name and OU and URL pointing to full Smart Alert in GG.
Tom Kinane commented
I'd like to see this implemented. Please vote this up!
Phil Gaulrapp commented
I would like to see this implemented as well.
Garrett Chandler commented
A big piece of this request comes from a liability standpoint for the district. For example, let's say we miss an email alert. Then, God-forbid, something happens to a student. When law enforcement gets involved, we then become liable because the system (GG) did it's job, but the human element failed to get involved in a timely manner, which in turn leaves the district liable.
Another solution to this would be a GG App that does Smart Alert notifications. Text message is just nice because it wouldn't require data, just cell service.