I suggest that you...

Add remote support option in Admin console to provide technical support

Something similar to remote desktop so that we can help troubleshoot technical issues remotely.

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Andrea Schremp shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Todd Krock commented  ·   ·  Flag as inappropriate

    This should be an easy one for you. Use the existing tools provided to teachers for controlling computer. But I would add an OK button to the end user so their is not surprise that I want control of the computer and they are allowing it to happen.

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