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  1. Sort whitelist blacklist alphabetically. Not by date entered.

    Sort the whitelist/blacklist alphabetically to allow us to easily identify if an item is in the list. Also to quickly identify and remove duplicates. This will also aid in troubleshooting.

    19 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      Hi all! As the CEO of GoGuardian I don’t get to code much anymore. So as a birthday present to myself I decided to knock out some low hanging fruit and write some code! I hope y’all enjoy the alphabetized backlist/whitelist results!

      -Aza
      CEO @ GoGuardian

    • Search for user activity by URL

      We need the ability to enter a URL and have it return a report of all users who have visited the site.

      26 votes
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        0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

        We just launched the first version of url reporting in the “Enhanced View” beta, including the ability to search by the most visited URLs. For each site, you can see a list of the users who accessed the site recently, your most active users of the site over a time range, and a graph of the site usage over a time range.

        If you are interested in testing the functionality and providing feedback, please email me at cody@goguardian.com and we can get you on the beta!

        Thank you!

      • View a student's combined history (not separated by device)

        It'd be good if there were a way to combine all of the session data into one view under the student's history. Right now we can only see one device at a time. It's scattered between each device and it makes searching their history cumbersome and time-consuming.

        49 votes
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          3 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
          launched  ·  codycody responded

          Thanks for requesting this feature. This is now available in the “Enhanced View” beta. While most of “Enhanced View” is still under development, we are offering early access to users who requested a student’s combined history view. Thus, just respond to this email or email me at cody@goguardian.com and we can get you access before the end of the week!

        • Provide device details in theft recovery sessions

          When multiple devices are reported as lost/stolen, sometimes the theft recovery session does not have enough information to track down the device (especially now that the webcam had to be removed due to privacy concerns). Having the session report the device details would provide a way to tell apart the missing devices as well as provide better reporting to link to police reports where necessary.

          63 votes
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            7 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for requesting Device Details in theft recovery sessions! We just released a completely new version of theft recovery in Admin 2.0 which syncs your device data from Google (serial numbers, asset ID, assigned user and more) and shows this info about each missing device. In addition, you can now mark devices as missing WITHOUT needing to move devices in the Google Admin Console. You can try out the new theft recovery here: admin.goguardian.com/theft-recovery.

          • Policy and Filter Scheduling (In vs Out-of-School filtering)

            Allow users to be assigned separate profiles in and out of school so that different filtering needs can be met throughout the day.

            For example, we would like to have a more restrictive profile for our students while they are at school, and then relax it after hours rather than disable it altogether. Conversely, allow the ability to disable browsing during certain periods (midnight to 4am) when students should be asleep.

            88 votes
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              17 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for requesting scheduled filtering! It is now available in Admin 2.0 at admin.goguardian.com/policy/assign/default. You can now set time and IP address settings for when students are “in-school” vs “out-of-school”. We also completely redid the interface in order to fit the needs of your schools and districts, making it simpler and faster to set up filtering settings. Please try it out and let me know if you run into any issues!

              We are going to be working on single student filtering soon!

              Cody
              Product Manager for GoGuardian Admin

            • YouTube - Option to disable Suggested Videos

              It would be nice to have an option to block the suggested videos on YouTube. This includes the videos in the right sidebar in the player after a video has finished playing. These can sometimes contain inappropriate titles and thumbnails.

              5 votes
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                1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                launched  ·  codycody responded

                Thanks for the request to block suggested videos! This is actually already a feature for GoGuardian! If you go to the Whitelist/Blacklist tab, and then click on YouTube, you will have the ability to block suggested videos, as well as comments. Here is the link if you need it: https://goguardian.com/account/blackwhitelist/videos

                Thanks for the feedback and thanks for helping us make the product better!

              • Enable removal/deletion of prior theft recovery sessions.

                Old theft recovery sessions clutter up the interface when no longer needed. Currently there is no way to remove these instances. Please consider adding a way to clean up this area, or remove individualized sessions from the Theft Recovery area.

                43 votes
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                  1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                  launched  ·  codycody responded

                  I’m happy to announce that you now have the ability to remove unnecessary theft recovery sessions on the dashboard! Just hover over a theft recovery session you want to remove and a red trashcan will appear. Click on the trashcan to delete a session. Try it out and let me know how it works for you!

                • Could you add a link on the student History page to print a report? I am in the IT department and have no trouble opening a CSV, opeining in

                  Could you add a link on the student History page to print a report? I am in the IT department and have no trouble opening a CSV, opeining in Excel, expanding the column width, Typing a title at the top of the report, etc... I was just thinking, however, that our Principals might want to print out a nicely formatted report that they can put in a student's folder. They use this when meeting with parents, so the report formatting makes an impact. I was also just thinking in terms of making it simple and quick... Some of our high…

                  6 votes
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                    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                    launched  ·  codycody responded

                    There is now a PDF Report available to make it easier to present data to principals, parents, and teachers. Please let us know how you like it!

                  • Notify admin when a stolen chromebook comes online

                    Currently, Only Administrators with Chromebooks in Theft Recovery that have Geolocation information are notified that the device has come online. It would be very helpful if the Admins were notified at ANY TIME a device comes online. A lot of times we locate devices by who is logging into them or into the various apps they navigate to. It is usually days even weeks before we realize a device came online and a lot of times we've missed our opportunity to locate it.

                    22 votes
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                      0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                      launched  ·  codycody responded

                      Thanks for requesting better theft recovery notifications, as we just launched it!

                      Over the last few weeks, we overhauled how devices are tracked via Theft Recovery, meaning that you will only see one session per device, you will not see any erroneous sessions from Google testing the theft recovery app, and you will receive notifications as soon as the first piece of data comes back for a missing device. In addition, if you have ever had a trial of GoGuardian Fleet or activate a trial of GoGuardian Fleet, we will be able to show serial numbers in Theft Recovery as well.

                      Hope this makes finding your devices much simpler!

                    • have notifications go to the proper campus administrator

                      I wish I could set notifications to send to the proper campus administrator. The elementary principal does not need notifications about a high school student's activity.

                      1 vote
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                        0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

                        Thanks for the request! This is actually a feature of the new Smart Alerts that is being finalized as we speak and is expected to be released to everyone in June. However, we currently need more people to beta test it and help us guide its development. Just email me at cody@goguardian.com if you would like to try it out before everyone else gets a chance!

                        - Cody
                        Product Manager for GoGuardian Admin

                      • Improvements to the history download CVS

                        Couple of things I would like to see changed in the history download CSV

                        1) Download all, not just the max 1000 lines (someone else also requested this)

                        2) Fix the timestamp field so it's usable. Right now it is something like "Friday (5/1) 11:00am" which doesn't sort well and Excel doesn't understand

                        3) include the source IP address so I can tell if the user was accessing the Internet from home or school

                        1 vote
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                          0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                        • Beta Enhanced View - Need to be able to click flagged activity and see the flagged site

                          Feedback
                          Under Important Flagged activity - can't click and get details like I can with the original overview page - example -
                          www.google.com - I need more than just the root domain to see the activity - need to be able to click and go to the flagged site

                          1 vote
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                            0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for the request! The ability to see a screenshot of exactly what the student was looking at when the notification happened is now available in our new Smart Alerts beta. Please email me directly at cody@goguardian.com if you would like access.

                            - Cody
                            Product Manager for GoGuardian Admin

                          • 5 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks for the request! The ability to assign flagged activity events and mark them as completed is now available in our new Smart Alerts beta. Please email me directly at cody@goguardian.com if you would like access.

                              - Cody
                              Product Manager for GoGuardian Admin

                            • Add feature to send a warning message to students when a warning message is sent to the administrator

                              Add feature to send a warning message to students when a warning message is sent to the administrator about flagged activity. As the Admin I receive a lot of warning messages we forward to the Principal who speaks to the student, having a message also go to the student knowing this was reported may curb some of this activity.

                              1 vote
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                                0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow download of all activity.

                                Please allow for download of all activity and not just the 1000 events viewed on the page. It would be helpful to have the ability to select download file and select custom date range, select activity (web history, search, youtube, flagged) and download all to CSV, Excel file or PDF. As it is, a user has to go through, download every 1000 entries, combine all to one file, organize it and then send it on to the requestor for review, delaying the response on requests and leaving room for error.

                                34 votes
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                                  1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                                  launched  ·  codycody responded

                                  We just launched a CSV download feature that will email a CSV of up to a month of a student’s history! Please try it out and fill out the survey in the CSV email to provide feedback.

                                  Thanks!
                                  - Cody

                                • search terms for google.com.au

                                  Fix the bug whereby australian schools can't generate a report for search terms for google.com.au

                                  It is a major functionality and we're missing out.

                                  1 vote
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                                    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                                    launched  ·  codycody responded

                                    Thanks for the request. This has now been implemented, as well as for .co.uk and .ca.

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