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  1. Policy and Filter Scheduling (In vs Out-of-School filtering)

    Allow users to be assigned separate profiles in and out of school so that different filtering needs can be met throughout the day.

    For example, we would like to have a more restrictive profile for our students while they are at school, and then relax it after hours rather than disable it altogether. Conversely, allow the ability to disable browsing during certain periods (midnight to 4am) when students should be asleep.

    88 votes
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      17 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

      Thanks for requesting scheduled filtering! It is now available in Admin 2.0 at admin.goguardian.com/policy/assign/default. You can now set time and IP address settings for when students are “in-school” vs “out-of-school”. We also completely redid the interface in order to fit the needs of your schools and districts, making it simpler and faster to set up filtering settings. Please try it out and let me know if you run into any issues!

      We are going to be working on single student filtering soon!

      Cody
      Product Manager for GoGuardian Admin

    • Specific filtering policies for individual students

      We frequently have individual students that either need blocked from something that everyone else can access or need permission to access something nobody else can. I have to create a new OU in Google Admin just so I can create a custom whitelist/blacklist OU in GG.

      72 votes
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        4 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

        Thanks for requesting student level filtering policies! We have started building the first iteration of student level policies which will provide a “Penalty Box” for specific students who need a bit more guidance on the internet. We are moving fast and are hoping to have this available before Back to School!

        -Cody
        Product Manager for GoGuardian Admin

      • Provide device details in theft recovery sessions

        When multiple devices are reported as lost/stolen, sometimes the theft recovery session does not have enough information to track down the device (especially now that the webcam had to be removed due to privacy concerns). Having the session report the device details would provide a way to tell apart the missing devices as well as provide better reporting to link to police reports where necessary.

        63 votes
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          7 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

          Thanks for requesting Device Details in theft recovery sessions! We just released a completely new version of theft recovery in Admin 2.0 which syncs your device data from Google (serial numbers, asset ID, assigned user and more) and shows this info about each missing device. In addition, you can now mark devices as missing WITHOUT needing to move devices in the Google Admin Console. You can try out the new theft recovery here: admin.goguardian.com/theft-recovery.

        • Update the filter - especially the gaming category

          We have far to many gaming sites being accessed by students - your filter for catching these is not very good, as evidenced by the long list I have to keep adding to each day.

          61 votes
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            6 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for pushing for an improvement in our filtering. As a first step, we just released an algorithm to do automatic website categorization for the three most requested categories – “pornography”, “online games”, and “movies and television”. Thus, if a student accesses an uncategorized site, we check the content on each page and add it to the above categories automatically if the content matches.

            What this means for you: considering that there are thousands of websites created every day specifically to circumvent URL blocking, category blacklisting will be more effective in blocking new and uncategorized sites. In addition, you should be able to spend less time manually tracking new sites that are getting around the filter and adding them to our and your blacklists.

            We are currently categorizing 2000+ sites every day that students are visiting that would get around any list or database type filter. Please let me know…

          • Create a simple page for teachers that has a URL checker (to see if the URL is unblocked for a student).

            Create a simple page for teachers that has a URL checker (to see if the account is unblocked). We do not have the teacher product and would love the ability for teachers to check URL's before teaching with a site that could be blocked.

            59 votes
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              5 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
            • 50 votes
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                8 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • View a student's combined history (not separated by device)

                It'd be good if there were a way to combine all of the session data into one view under the student's history. Right now we can only see one device at a time. It's scattered between each device and it makes searching their history cumbersome and time-consuming.

                49 votes
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                  3 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                  launched  ·  codycody responded

                  Thanks for requesting this feature. This is now available in the “Enhanced View” beta. While most of “Enhanced View” is still under development, we are offering early access to users who requested a student’s combined history view. Thus, just respond to this email or email me at cody@goguardian.com and we can get you access before the end of the week!

                • Generate a Custom Report

                  This feature would allow you create and export a report based on existing data points. For example I would like to see: Sub OU> All Users> for XYZ.com>04/1/2016--04/30/2016>between 7:30am and 3:30pm. Allow us to save or, "can" these custom reports as well.

                  44 votes
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                    2 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

                    We just launched the a first draft version of reporting in the “Enhanced View” beta, including the ability to search by app, doc, site, user, etc, specify time ranges, select sub-OUs and more. For each type, you will be able to see both a summary and detailed information.

                    If you are interested in testing the functionality and providing feedback, please respond to this email or email me at cody@goguardian.com and we can get you on the beta!

                    Thank you!

                  • Enable removal/deletion of prior theft recovery sessions.

                    Old theft recovery sessions clutter up the interface when no longer needed. Currently there is no way to remove these instances. Please consider adding a way to clean up this area, or remove individualized sessions from the Theft Recovery area.

                    43 votes
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                      1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                      launched  ·  codycody responded

                      I’m happy to announce that you now have the ability to remove unnecessary theft recovery sessions on the dashboard! Just hover over a theft recovery session you want to remove and a red trashcan will appear. Click on the trashcan to delete a session. Try it out and let me know how it works for you!

                    • Tracking CBs' by serial and recent user info

                      Would like to know (for example) the last user of a Chromebook. The admin feature in google does have this feature but lists all previous students and I'm not sure of which user was the most recent user and I would like to know who maybe keeps changing the language or who is spinning the display to display upside down or maybe even who is popping off the keys from the keyboard.

                      41 votes
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                        0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                        under review  ·  codycody responded

                        Thanks for the feedback on new features! While this isn’t currently a feature in GoGuardian Admin, it is a feature in GoGuardian Fleet (fleet.goguardian.com). Check it out and let me know if it is a good fit for what you are trying to do.

                        Thanks!

                      • Block logging in to consumer accounts

                        Block adding consumer gmail accounts after logging on. Controlling the chat function can be done within the domain is easy to regulate, but when users are able to add an account after login they are able to use the consumer chat and hangouts during school time.

                        37 votes
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                          1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                          under review  ·  codycody responded

                          Thanks for providing feedback on new feature suggestions. While we don’t have it as a specific feature, you can accomplish this by adding the following sites to your custom blacklist:

                          accounts.google.com/Logout
                          accounts.youtube.com/accounts/Logout2
                          accounts.google.com/AddSession

                          Please keep in mind that if you have Google.com added to your Whitelist this workaround will not work.

                          Hope this helps!

                        • Allow download of all activity.

                          Please allow for download of all activity and not just the 1000 events viewed on the page. It would be helpful to have the ability to select download file and select custom date range, select activity (web history, search, youtube, flagged) and download all to CSV, Excel file or PDF. As it is, a user has to go through, download every 1000 entries, combine all to one file, organize it and then send it on to the requestor for review, delaying the response on requests and leaving room for error.

                          34 votes
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                            1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                            launched  ·  codycody responded

                            We just launched a CSV download feature that will email a CSV of up to a month of a student’s history! Please try it out and fill out the survey in the CSV email to provide feedback.

                            Thanks!
                            - Cody

                          • Collect local device IP address

                            Current GG reports show our public facing IP address for all devices. All of our Chromebooks get unique IP addresses behind the firewall but all of our devices share one public IP address.

                            Can GG collect the local IP rather than the NATed public IP address?

                            33 votes
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                              2 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                            • Filter history by time.

                              Add the ability to filter either an individual or OU's top sites by time. We would like to determine how students are using their Chromebooks during school hours vs home.

                              26 votes
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                                planned  ·  0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                              • Search for user activity by URL

                                We need the ability to enter a URL and have it return a report of all users who have visited the site.

                                26 votes
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                                  0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

                                  We just launched the first version of url reporting in the “Enhanced View” beta, including the ability to search by the most visited URLs. For each site, you can see a list of the users who accessed the site recently, your most active users of the site over a time range, and a graph of the site usage over a time range.

                                  If you are interested in testing the functionality and providing feedback, please email me at cody@goguardian.com and we can get you on the beta!

                                  Thank you!

                                • Add remote support option in Admin console to provide technical support

                                  Something similar to remote desktop so that we can help troubleshoot technical issues remotely.

                                  25 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 23 votes
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                                      1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

                                      We just launched the first version of app reporting in the “Enhanced View” beta, including the ability to search by apps that your students have installed. A total list of apps is still in the works as some schools have 100s of thousands of apps and extensions being used by their students and we are working on the best way to display them.

                                      If you are interested in testing the functionality and providing feedback, please email me at cody@goguardian.com and we can get you on the beta!

                                      Thank you!

                                    • Add proxy sites to categories for blocking

                                      I have students finding all kinds of proxy sites to get past blockages, but there is no category for all these.

                                      23 votes
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                                        5 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thanks for your request! We just added another 3000 proxy sites to our blacklist. However, we also realize that proxy mirror sites are being added daily, so we are working on a way to automatically categorize new proxy sites that students visit as well as improving flagged activity so that even if a student is using a proxy, we are giving you insight and awareness about what they are doing.

                                      • Notify admin when a stolen chromebook comes online

                                        Currently, Only Administrators with Chromebooks in Theft Recovery that have Geolocation information are notified that the device has come online. It would be very helpful if the Admins were notified at ANY TIME a device comes online. A lot of times we locate devices by who is logging into them or into the various apps they navigate to. It is usually days even weeks before we realize a device came online and a lot of times we've missed our opportunity to locate it.

                                        22 votes
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                                          0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
                                          launched  ·  codycody responded

                                          Thanks for requesting better theft recovery notifications, as we just launched it!

                                          Over the last few weeks, we overhauled how devices are tracked via Theft Recovery, meaning that you will only see one session per device, you will not see any erroneous sessions from Google testing the theft recovery app, and you will receive notifications as soon as the first piece of data comes back for a missing device. In addition, if you have ever had a trial of GoGuardian Fleet or activate a trial of GoGuardian Fleet, we will be able to show serial numbers in Theft Recovery as well.

                                          Hope this makes finding your devices much simpler!

                                        • Sort whitelist blacklist alphabetically. Not by date entered.

                                          Sort the whitelist/blacklist alphabetically to allow us to easily identify if an item is in the list. Also to quickly identify and remove duplicates. This will also aid in troubleshooting.

                                          19 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi all! As the CEO of GoGuardian I don’t get to code much anymore. So as a birthday present to myself I decided to knock out some low hanging fruit and write some code! I hope y’all enjoy the alphabetized backlist/whitelist results!

                                            -Aza
                                            CEO @ GoGuardian

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