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  1. DNS Filtering

    Are there any plans of a DNS filtering product that we can use inline to filter guest networks and non Windows/Chrome devices?

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. OU Sync Options and Notifications - Very Important for IT!

    1.) Notifications on Success and Failure for the OU Sync between Google and GoGuardian

    2.) Allow Admins the ability to customize and schedule sync options, or at least have a few pre-defined time options to better meet the dynamic needs of end-users.

    Synchronization of users is absolutely vital. Due to an unknown error with the Google <-> GoGuardian OU sync process, we experienced several technical difficulties ranging from students appearing offline to not being applied correct filters. In the web user interface the users were showing up under "Unknown" Sub-OU. These were existing students that somehow were corrupted.

    None of…

    48 votes
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    9 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
    launched  ·  GoGuardian Admin responded

    Thank you for your feature request and/or vote. This feature is now available to all GoGuardian Admin users! After logging into Admin 2, you will notice a ‘key’ icon in the top right — next to your username. Hovering over the key will provide more OU sync details and the ability to force a re-sync or re-authorization if a failure occurs. Feel free to reply to this email with any questions. We have more improvements coming shortly. – Zach

  3. Filters-have the ability to clone an already created Policy and add to it

    Filters-have the ability to clone an already created Policy and add to it.

    1 vote
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  4. have a blur option for images in the Smart Alerts. Explicit images don't need to be constantly visible.

    While screen shots containing explicit images are necessary for confirmation and reporting, they do not need to be visible for casual viewing of the Smart Alert cards or any other type of viewing that is not specifically attempting to analyze the content of the screen. Blurring gives the general feel of the screen while masking the objectionable content.

    3 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the request. Explicit screenshots are now automatically blurred in Smart Alerts and can still be unblurred in a single report view if necessary. Please try it out!

    - Cody
    Product Manager for GoGuardian Admin

  5. Admin 2.0 SmartAlerts - No Screenshot in Email

    At the moment, a screenshot is sent with the alert from Triggers. I received one due to a student getting into ***********. I think there should be an option to turn off screenshots from being sent with the email, and only exist when I get into the web site to review the issue. I opened that email and, WHOA, there it was right on my device, ***********. I am concerned about that existing in my email, and also about the passing around of those types of emails. Additionally, as a public school corporation, our email is subject to ***** records…

    2 votes
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    1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Chris,

    Thanks for the request. There is now a settings in Smart Alerts to remove screenshots from emails. Try it out and let me know if you have any questions!

    Cody
    Product Manager for GoGuardian Admin

  6. have notifications go to the proper campus administrator

    I wish I could set notifications to send to the proper campus administrator. The elementary principal does not need notifications about a high school student's activity.

    2 votes
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    1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the request! This is actually a feature of the new Smart Alerts that is being finalized as we speak and is expected to be released to everyone in June. However, we currently need more people to beta test it and help us guide its development. Just email me at cody@goguardian.com if you would like to try it out before everyone else gets a chance!

    - Cody
    Product Manager for GoGuardian Admin

  7. Improvements to the history download CVS

    Couple of things I would like to see changed in the history download CSV

    1) Download all, not just the max 1000 lines (someone else also requested this)

    2) Fix the timestamp field so it's usable. Right now it is something like "Friday (5/1) 11:00am" which doesn't sort well and Excel doesn't understand

    3) include the source IP address so I can tell if the user was accessing the Internet from home or school

    2 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  8. Beta Enhanced View - Need to be able to click flagged activity and see the flagged site

    Feedback
    Under Important Flagged activity - can't click and get details like I can with the original overview page - example -
    www.google.com - I need more than just the root domain to see the activity - need to be able to click and go to the flagged site

    2 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the request! The ability to see a screenshot of exactly what the student was looking at when the notification happened is now available in our new Smart Alerts beta. Please email me directly at cody@goguardian.com if you would like access.

    - Cody
    Product Manager for GoGuardian Admin

  9. Add feature to send a warning message to students when a warning message is sent to the administrator

    Add feature to send a warning message to students when a warning message is sent to the administrator about flagged activity. As the Admin I receive a lot of warning messages we forward to the Principal who speaks to the student, having a message also go to the student knowing this was reported may curb some of this activity.

    5 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  10. make it possible to override inherited settings

    With how the OUs are designed, all sub OUs automatically inherit the parent OUs settings- this is usually what we want but there are some occasions where we want to whitelist sites for those in the parent OU but not the sub OU. Blacklisting the site in the sub OU doesn't work as the inherited whitelist overrides it.

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the request! You can now achieve this specific workflow using Admin 2.0’s policies and inheritance structure. Try it out and let me know if it works for what you need!

    Cody
    Product Manager for GoGuardian Admin

  11. Be able to search by webpage address.

    For example, I type in games.com and get all history for that site.

    4 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  12. Notify admin when a stolen chromebook comes online

    Currently, Only Administrators with Chromebooks in Theft Recovery that have Geolocation information are notified that the device has come online. It would be very helpful if the Admins were notified at ANY TIME a device comes online. A lot of times we locate devices by who is logging into them or into the various apps they navigate to. It is usually days even weeks before we realize a device came online and a lot of times we've missed our opportunity to locate it.

    30 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
    launched  ·  cody responded

    Thanks for requesting better theft recovery notifications, as we just launched it!

    Over the last few weeks, we overhauled how devices are tracked via Theft Recovery, meaning that you will only see one session per device, you will not see any erroneous sessions from Google testing the theft recovery app, and you will receive notifications as soon as the first piece of data comes back for a missing device. In addition, if you have ever had a trial of GoGuardian Fleet or activate a trial of GoGuardian Fleet, we will be able to show serial numbers in Theft Recovery as well.

    Hope this makes finding your devices much simpler!

  13. Create a simple search by URL.

    In other words, I paste in the URL and it tells me every user that has gone to it and when.

    2 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  14. YouTube - Option to disable Suggested Videos

    It would be nice to have an option to block the suggested videos on YouTube. This includes the videos in the right sidebar in the player after a video has finished playing. These can sometimes contain inappropriate titles and thumbnails.

    6 votes
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    launched  ·  1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  15. Could you add a link on the student History page to print a report? I am in the IT department and have no trouble opening a CSV, opeining in

    Could you add a link on the student History page to print a report? I am in the IT department and have no trouble opening a CSV, opeining in Excel, expanding the column width, Typing a title at the top of the report, etc... I was just thinking, however, that our Principals might want to print out a nicely formatted report that they can put in a student's folder. They use this when meeting with parents, so the report formatting makes an impact. I was also just thinking in terms of making it simple and quick... Some of our high…

    8 votes
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    launched  ·  0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  16. View a student's combined history (not separated by device)

    It'd be good if there were a way to combine all of the session data into one view under the student's history. Right now we can only see one device at a time. It's scattered between each device and it makes searching their history cumbersome and time-consuming.

    70 votes
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    4 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  17. 5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Search box for Google Searches

    Provide search box for Google searches, so we don't have to try to find what we're looking for through thousands of search entries by students.

    4 votes
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    1 comment  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to clone profile so we don't have to re-add all the sites we want just specific to an organization.

    I have the default profile set to All User and our students. I want to set a profile to just students that has all the websites of the default plus what I want to add afterwards. The default profile effects the Staff Unit because it is under the All Users umbrella. Don't want Staff effected when I just want to add a site for my Students.

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for requesting the ability to duplicate profiles! We just launched this feature as part of Admin 2.0 filtering. Try it out at admin.goguardian.com/policy/policies!

    Cody
    Product Manager for GoGuardian Admin

  20. Search for user activity by URL

    We need the ability to enter a URL and have it return a report of all users who have visited the site.

    38 votes
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    0 comments  ·  Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →

    We just launched the first version of url reporting in the “Enhanced View” beta, including the ability to search by the most visited URLs. For each site, you can see a list of the users who accessed the site recently, your most active users of the site over a time range, and a graph of the site usage over a time range.

    If you are interested in testing the functionality and providing feedback, please email me at cody@goguardian.com and we can get you on the beta!

    Thank you!

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